1. Who we are and these terms
These terms are a contract between you and Aretia Labs ({{FOUNDER: legal entity type and registration number}}, {{FOUNDER: registered address}}). By using this website, creating an Aretia Labs account or using our products you agree to them and to our privacy policy. If you don’t agree, please don’t use them.
2. What these terms cover
These terms cover this website, the Aretia Labs account you use to sign in across our products, and the products themselves, such as Project.Hermes.
A product can have its own terms for what is specific to it, including any pricing and refunds. For that product, its terms prevail over these if the two conflict.
3. Who can use it
You must be at least {{FOUNDER: minimum age, suggested 16}} years old, and old enough to enter a binding contract where you live. If you use an Aretia Labs account for an organisation, you confirm you can accept these terms for it.
4. Your Aretia Labs account
- One account signs you in to all our products.
- Give us accurate details and keep them up to date.
- Keep your credentials safe. You’re responsible for what happens under your account.
- Tell us straight away if you think someone else has access to it.
- One person per account. Don’t share your sign-in with others.
- You can ask us to close your account at any time. We may suspend or close an account that breaks these terms, or that we must close by law. Closing the account closes it for every product that uses it.
5. Acceptable use
- Don’t use our services for anything illegal, harmful or abusive.
- Don’t try to break, overload, probe or get around the security or rate limits of any service.
- Don’t access other people’s accounts or data.
- Don’t scrape our services, resell them, or reverse engineer them, except where the law lets you.
- Don’t upload malware or content you have no right to store.
We may suspend or limit access for anyone who breaks these rules.
6. Content and licences
What you put into our products is yours. We don’t claim ownership of it.
You give Aretia Labs a limited, worldwide, non-exclusive licence to host, store, copy and process your content, only so we can run the service for you: saving it, syncing it, backing it up and showing it back to you. The licence ends when your content is deleted, apart from short-lived backups that expire on their own. You’re responsible for your content and for having the right to store it.
This website, our software, design, names and logos belong to Aretia Labs or its licensors. We give you a personal, non-exclusive, non-transferable right to use our services while these terms apply. Nothing here transfers any of our intellectual property to you. If you send us feedback, we may use it without owing you anything.
7. Third-party links and services
Our services rely on third parties, such as cloud hosting and email delivery. They have their own terms, and we’re not responsible for their services beyond what the law requires of us. Links to other sites are for your convenience only.
8. Availability and changes
We work to keep our services running and your data safe, but we can’t promise they will always be available or free of errors. We may change, add or remove features, and may pause a service for maintenance. If we remove something you rely on in a significant way, we’ll try to tell you first.
9. Paid products
This website and the Aretia Labs account are free. If a product is paid, it states its own price, billing, cancellation and refund terms before you pay, and you won’t be charged without agreeing to them first.
10. Disclaimers
Our services are provided “as is” and “as available”. As far as the law allows, we give no warranties, express or implied, including fitness for a particular purpose, non-infringement, or that a service will be uninterrupted or error-free. Don’t rely on any service as the only copy of anything important.
11. Limits on liability
As far as the law allows, Aretia Labs isn’t liable for indirect, incidental or consequential losses, such as lost profits, lost data or lost goodwill. Our total liability for any claim relating to the services is limited to the amount you paid us in the 12 months before the claim.
Nothing in these terms limits liability that can’t be limited by law, such as for fraud, or for death or personal injury caused by negligence, or takes away consumer rights you have by law.
12. Ending your use
You can stop using our services at any time. We may suspend or end your access if you break these terms or if the law requires it. We’ll tell you why where we can, and give you a chance to export your data from the products you use unless that would be unsafe or unlawful. Anything that should survive the end of these terms, such as the limits on liability, will survive.
13. Governing law and disputes
These terms are governed by the laws of {{FOUNDER: governing-law jurisdiction}}. Courts in {{FOUNDER: dispute venue}} have jurisdiction, except that if you’re a consumer you keep any right to bring a claim in the courts where you live, and the mandatory consumer laws of your country still apply to you.
Please contact us first at the address below; most problems can be sorted out without a dispute.
14. Changes to these terms
We may update these terms. We’ll change the date above, and tell you by email or in the products you use when a change is significant. Continuing to use our services after a change takes effect means you accept the new terms. If you don’t, you can close your account.
15. Contact
Questions about these terms? Write to support@aretialabs.com or {{FOUNDER: registered address}}.